Leave a note on the mirror
Every note gets read. To get the fastest answer, send it to the right place.
Which kit has Butter slime in it?
Ask us — or open the Butter texture page, which lists every kit with Butter inside.
Where is my parcel?
Tracking lives in your order on the storefront you bought from. They packed it, so they can see where it is.
My jar arrived dry / a charm bag is missing.
Open a replacement from your order page — see swap the shade for the quickest path.
I have an idea for a texture!
We love those. Write it on the mirror: contact@gui-gui.org.
Write to us
We reply within two to three working days. Please never send card details or passwords — we will never ask for them.
Gui Gui c/o Moose Toys USA
737 Campus Square West
El Segundo, CA 90245